How My Contractor Referral Service Works
Getting the right contractor for your home or business doesn’t have to be complicated. Tell me what you need, I’ll qualify your request, and I’ll help connect you with a local Jefferson County contractor who may be able to help.
Whether you need a plumber, roofer, HVAC professional, electrician, water damage restoration company, or another type of contractor, I’m here to help you take the next step.
- Phone: (256) 221-3387 – Ask for Roger
- Contact Form – Email Me
- Let Me Find Your Pro – Request A Cost Estimate
How To Get The Process Started
When you need a contractor, you shouldn’t have to spend hours searching, calling multiple companies, explaining the same problem over and over, and wondering who can actually help.
My contractor referral service makes the process easier by focusing on your specific project or problem and helping connect you with an appropriate local Jeffrson County contractor.
1. Tell Me What You Need
Start by telling me about your project, repair, maintenance need, or emergency.
You can request help with services such as:
- Plumbing
- Roofing
- HVAC
- Electrical
- Water damage
- Restoration
- Tree service
- Concrete
- Remodeling
- General contracting
- Garage doors
- Other home and commercial services
I’ll ask a few questions about the job, your property, location, and how soon you need help.
2. I’ll Qualify Your Request
I don’t simply collect your information and send it somewhere. I review your request to better understand what you need.
Depending on the service, I may confirm:
- The type of work you need
- Your property location
- Whether the property is residential or commercial
- How soon you need service
- The nature of the problem
- Whether you’re looking for a cost estimate or ready to schedule work
- Other details that may help identify the right type of contractor
For certain requests, I may contact you by phone to clarify the details before making a referral.
3. I’ll Identify a Contractor Who May Be a Good Fit
Once I understand your request, I look for an appropriate contractor based on factors such as:
- Service type
- Location
- Service area
- Residential or commercial capability
- Availability
- Type of project
- Emergency-service capability
- Other relevant requirements
My goal is to make a useful connection rather than simply give you a list of companies to call.
4. I Connect You
When an appropriate contractor is available, I facilitate the connection.
Depending on the service and circumstances, the contractor may contact you directly or I may provide you with the contractor’s information so you can continue the conversation.
From there, you can discuss the project, ask questions, arrange an inspection or cost estimate, and determine whether the contractor is right for your needs.
5. The Contractor Handles the Job
The contractor—not JeffCo Home Pros/Roger Kelley—is responsible for evaluating the property, providing cost estimates, entering into contracts, performing the work, and completing the project.
I help facilitate the introduction.
The contractor and customer are responsible for agreeing on the scope of work, pricing, scheduling, warranties, and other terms of the project.
Need Help Right Now?
Some problems can’t wait.
A burst pipe, major water leak, failed air conditioner, electrical problem, storm damage, or other property emergency may require immediate attention.
My 24/7 Emergency Referral Service is designed to help homeowners and businesses seeking emergency contractor assistance.
Common Emergency Requests
- Emergency plumbing
- Burst pipes
- Major water leaks
- Water damage
- Sewage backups
- Emergency HVAC
- Electrical emergencies
- Emergency roof repair
- Storm damage
- Fire and smoke restoration
- Other urgent property problems
Emergency and Safety Resources
Emergency Situations: JeffCo Home Pros/Roger Kelley is not an emergency-response service. For a fire, gas leak, electrical hazard, medical emergency, crime in progress, or another immediate threat to people or property, call 911 or the appropriate emergency or utility provider. If you have a life-threatening emergency or need police, fire, or medical assistance, call 911.Homeowners
Whether you’re dealing with a small repair or a major home improvement project, getting started is simple.
Tell Me About Your Project
I’ll collect the basic information needed to understand what you’re looking for.
Get Connected
I’ll work to identify an appropriate local Jefferson County contractor for your request.
Discuss Your Project
The contractor can discuss your needs, answer questions, inspect the property when appropriate, and provide an cost estimate if applicable.
Move Forward With the Contractor You Choose
You decide whether you want to hire the contractor and proceed with the work.
Businesses & Property Owners
Commercial properties often have different requirements than residential properties.
I can help connect businesses and property owners with contractors for needs such as:
- Commercial plumbing
- Commercial HVAC
- Commercial roofing
- Commercial electrical
- Water damage restoration
- Emergency property services
- Building repairs
- Remodeling
- Maintenance and improvement projects
- Other commercial services
When submitting a request, tell me that the property is commercial and provide as much information about the project as possible.
What Makes My Referral Process Different?
I Focus on the Job—Not Just the Contractor
My goal isn’t to give you a giant list of contractors and leave you to figure everything out.
I start with your specific need.
What happened?
Where is the property?
What type of service do you need?
How quickly do you need help?
Is it residential or commercial?
The answers help me determine what type of contractor may be appropriate for your request.
I Focus on Qualified Opportunities
A contractor is more useful to you when they understand what you’re actually calling about.
That’s why I gather information about your project before making the referral whenever possible.
The more I understand about your request, the better I can attempt to match it with an appropriate contractor.
Local Service Areas
My referral network is focused on Jefferson County, Alabama, including communities throughout the Birmingham metropolitan area.
Service availability can vary by contractor and service type.
If you’re unsure whether your location is covered, simply ask.
What You Should Have Ready
When requesting a referral, it helps to have some basic information available.
For Homeowners
- Property address or ZIP code
- Type of service needed
- Description of the problem
- How long the problem has existed
- How quickly you need service
- Whether you’re the property owner or authorized to arrange the work
For Businesses
- Business or property location
- Type of property
- Type of service needed
- Description of the project
- Desired timeline
- Best contact information
- Any relevant access or scheduling requirements
You don’t need to know exactly which type of contractor you need.
That’s part of what I’m here to help with.
Frequently Asked Questions
Do you perform the work?
No. JeffCo Home Pros/Roger Kelley is a contractor referral service. I help facilitate connections between property owners and independent contractors. The contractor is responsible for evaluating, cost estimating, contracting for, and performing the work.
Do I have to hire the contractor you refer?
No. A referral does not obligate you to hire a contractor. You should evaluate the contractor, discuss the project, review the cost estimate or agreement, and make your own hiring decision.
Do you guarantee the contractor’s work?
No. The contractor is responsible for the services they provide, including their workmanship, pricing, contracts, warranties, and other obligations.
How do you choose which contractor receives my request?
I consider factors such as the type of service requested, location, service area, project type, availability, and other information relevant to the request.
Can you help with emergency situations?
Yes. I offer a 24/7 emergency referral channel for qualifying urgent contractor requests. Availability depends on the service, location, and contractors available at the time of the request.
Do you serve businesses?
Yes. I connect businesses and property owners with contractors for qualifying commercial service requests.
What areas do you serve?
My service is focused on Jefferson County, Alabama. Contractor availability varies by city, service, and individual contractor.
Does requesting a referral cost anything?
No. There is no charge to submit a referral request. Any charges for actual contracting work are determined directly between you and the contractor.
How quickly will someone contact me?
Response times vary based on the service, urgency, location, time of day, and contractor availability. Emergency requests are handled differently from routine projects.
What if I don’t know what kind of contractor I need?
That’s okay. Tell me what is happening and where the property is located. I’ll use the information you provide to determine what type of contractor may be appropriate.
Ready to Get Started?
Tell me what you need help with and where the property is located.
I’ll review your request and work to connect you with an appropriate local contractor.
- Phone: (256) 221-3387 – Ask for Roger
- Contact Form – Email Me
- Let Me Find Your Pro – Request A Cost Estimate