Privacy Policy

Effective Date: August 5, 2026
Last Updated: August 5, 2026

JeffCo Home Pros (“JeffCo Home Pros,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://jeffcohomepros.com, contact us, request a contractor referral, or otherwise use our services.

By using our website or submitting information to JeffCo Home Pros, you acknowledge the practices described in this Privacy Policy.

1. Our Contractor-Referral Service

JeffCo Home Pros operates a contractor-referral and lead-coordination service. We help homeowners, property owners, businesses, and other customers connect with independent contractors and home-service professionals.

JeffCo Home Pros is not the contractor performing the requested work unless expressly stated otherwise. Contractors within our referral network are independent businesses and are not employees, agents, partners, or representatives of JeffCo Home Pros.

When you request assistance, we may share information about you and your project with one or more independent contractors so they can evaluate your request, contact you, schedule an appointment, provide an estimate, or perform requested services.

2. Information We Collect

We may collect information you voluntarily provide, including:

• Your name
• Telephone number
• Email address
• Property or service address
• City, ZIP code, or general service location
• Type of service requested
• Details about your project, repair, installation, or property
• Preferred appointment dates and times
• Photographs, videos, documents, or other materials you submit
• Communications you send through website forms, email, telephone, or text message
• Feedback, reviews, and information about your experience with a referred contractor

Please do not submit Social Security numbers, banking credentials, medical information, or other highly sensitive information through our website.

3. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Approximate geographic location
• Referring website or search engine
• Pages viewed and links selected
• Dates and times of visits
• Website interactions
• Cookie identifiers and similar technical information

We may use cookies, analytics services, advertising technologies, tracking pixels, and similar tools to operate the website, understand visitor activity, improve our services, measure advertising performance, and prevent fraud or misuse.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how the website functions.

4. How We Use Information

We may use collected information to:

• Respond to questions and service requests
• Match customers with independent contractors
• Share project information with appropriate service providers
• Coordinate appointments, estimates, and follow-up communications
• Confirm whether a contractor contacted or assisted you
• Communicate by telephone, email, or text message
• Provide customer service and resolve concerns
• Operate, maintain, and improve our website
• Analyze website traffic and advertising performance
• Maintain business and referral records
• Detect fraud, misuse, security incidents, or unlawful activity
• Enforce our policies and protect our legal rights
• Comply with applicable laws, regulations, subpoenas, and legal proceedings
• Send service-related or promotional communications where permitted by law

5. Contractor Referrals and Disclosure of Information

When you submit a service request, you authorize JeffCo Home Pros to disclose information reasonably necessary to respond to that request to one or more independent contractors or service providers.

This information may include your name, telephone number, email address, service address, project description, preferred appointment time, and any photographs or other materials you provide.

Referred contractors may contact you directly by telephone, email, or text message regarding your service request. After your information is provided to an independent contractor, that contractor’s handling of your information may also be governed by its own privacy practices and policies.

JeffCo Home Pros does not control and is not responsible for the privacy, security, or information-handling practices of independent contractors.

6. Other Ways We May Disclose Information

We may also disclose information to:

• Website hosting, email, telephone, text-messaging, customer-management, analytics, advertising, and technology providers
• Vendors that help us operate our business or provide customer support
• Professional advisers, including attorneys, accountants, and consultants
• Government agencies, courts, law-enforcement authorities, or other parties when legally required
• Parties involved in investigating fraud, security threats, or unlawful activity
• A buyer, successor, or other party involved in a merger, acquisition, financing, reorganization, or sale of business assets

We may disclose aggregated or de-identified information that cannot reasonably be used to identify you.

7. Sale or Sharing of Personal Information

JeffCo Home Pros does not sell personal information for money in the traditional sense.

However, certain state privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include some contractor-referral, analytics, or advertising activities. Where applicable law provides an opt-out right, you may submit a request by emailing roger@jeffcohomepros.com or calling (256) 221-3387.

Please include your name, contact information, state of residence, and the nature of your request. We may need to verify your identity before completing the request.

8. Telephone, Email, and Text Communications

When you provide your contact information and request assistance, you authorize JeffCo Home Pros and contractors receiving your referral to contact you regarding that request.

Communications may include appointment coordination, requests for additional project information, estimates, service updates, and customer-service follow-ups.

You may opt out of promotional emails by using the unsubscribe instructions included in the message. You may opt out of promotional text messages by replying STOP. Opting out of promotional communications will not prevent service-related communications concerning an active request or transaction.

Standard telephone, text-messaging, and data rates may apply.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Process and manage contractor referrals
• Provide requested services
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud or misuse
• Enforce agreements
• Meet legal, tax, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

No website, electronic transmission, storage system, or communication method can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information submitted through the website or transmitted electronically.

11. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request information about the personal information we maintain about you
• Request access to or a copy of your personal information
• Correct inaccurate personal information
• Request deletion of certain personal information
• Opt out of certain disclosures, sales, sharing, or targeted advertising
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request
• Exercise privacy rights without unlawful discrimination

To submit a privacy request, contact us using the information below. We may request information reasonably necessary to verify your identity and protect your information from unauthorized access.

Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, contractor websites, social-media platforms, or other online services.

JeffCo Home Pros does not control these third parties and is not responsible for their content, security, or privacy practices. You should review the privacy policy of each third-party website or service you use.

13. Children’s Privacy

Our website and contractor-referral services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, contact us so we can review and delete the information where appropriate.

14. Do Not Track Signals

Some web browsers provide “Do Not Track” signals. Because there is not a universally accepted standard for responding to these signals, our website may not respond to every Do Not Track setting.

Where legally required, we will process recognized browser-based privacy preference signals.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, information practices, or legal obligations.

When we make changes, we will post the revised policy on this website and update the “Last Updated” date. Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

16. Contact JeffCo Home Pros

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

JeffCo Home Pros
Website: https://jeffcohomepros.com
Phone: (256) 221-3387
Email: roger@jeffcohomepros.com